Cut Churn Fast - Real Answers in 7 Days

Diagnose exactly where users drop and why. Trusted by 30+ SaaS & Subscription teams to fix product retention fast.

30+

Audits Delivered

Churn Is Quiet. But It's Killing Growth.

Most SaaS & Subscription based teams don’t know why users leave until it’s too late. Hidden churn drivers like friction-filled UX, billing confusion, or unstructured onboarding quietly drain your revenue.

The longer you wait, the worse it gets. The Churn Engine helps you find the leaks fast - and fix them for good.

Curious What Churn Is Costing You?

Churn Engine ROI Calculator

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Your ROI Breakdown

Your 7-Day Path to Churn-Free Growth

  • Slack workspace invite + onboarding checklist delivered for a seamless start.

  • Focused call to align on your product, retention goals, and churn challenges.

  • We access your analytics, CRM, and user feedback sources.

Day 1 – Kickoff

  • We analyze churn rates, cancellation patterns, and qualitative feedback.

  • Map user journeys to identify drop-off points using cohort-based heatmaps.

  • Segment by personas, acquisition channels, or plan tiers for targeted insights.

Days 1-2 - Data Dive

  • Conduct targeted discussions with product, customer success, or growth teams.

  • Uncover internal churn drivers: Misaligned value, bad fit users, or feature confusion.

  • Compare internal assumptions with user behavior and qualitative feedback.

Day 3 – Hypothesis Validation

  • Identify 3–5 key churn causes tied to UX, lifecycle, or segmentation failures.

  • Assign risk scores and benchmark against industry retention standards.

  • Build urgency and impact matrix for prioritization.

Day 4 – Root Cause Isolation

  • Develop 5–7 targeted solutions for UX, messaging, or product improvements.

  • Create effort-impact matrix with ROI projections, timelines, and ownership.

  • Design automated reactivation triggers and persona-specific strategies.

Days 5-6 – Solution Development

Your Churn Audit:
Clear, Focused, Actionable

Deliverables:

  • Retention & Churn Heatmaps with Funnel Diagnostics

  • Churn Map with Risk-Scored Urgency Matrix

  • Hypothesis Validation Report with Qualitative Insights

  • Solution Plan with Effort-Impact Matrix and ROI

  • 10–12 page PDF report + 1-page executive summary

  • 30-minute Zoom walkthrough + implementation checklist

Churn Engine in Action: Case Studies from the Field

Industry: Consumer Subscription (B2C)

Problem: 40% of users churned at the payment step - either abandoning checkout or failing to convert after trial.

Fix: Redesigned the payment UX and trust, and added lifecycle emails to re-engage drop-offs.

Result: Significant drop in failed conversions and payment-related churn.

View Full Case Study →

B2C Subscription App

Case Study: Reducing Churn at the Payment Wall

2024 Oct

Industry: Fintech SaaS

Problem: 25% of users dropped off before reaching activation, never engaging with the core product.

Fix: Streamlined onboarding flow and introduced targeted nudges to guide users to first value.

Result: Churn dropped by 15%, with over $80K in revenue retained.

View Full Case Study →

Fintech SaaS Platform

Case Study: Preventing Pre-Activation Churn

2024 Nov

Industry: B2B SaaS

Problem: Key features were underutilized across most user segments, leading to passive churn.

Fix: Applied usage-based segmentation and layered in-app guidance to surface feature value.

Result: Feature engagement increased significantly, with a visible reduction in passive churn.

View Full Case Study →

B2B SaaS Tool

Case Study: Increasing Adoption of Core Features

2024 Dec

Ready to Stop Churn at the Source?

Start your audit today or book a quick scan. We’ll show you exactly where users leave — and how to keep them.

Common Questions

  • Mixpanel, Amplitude, GA4, Stripe, or your analytics stack. We guide you on access in Day 1.

  • Exactly 7 days from kickoff call to final walkthrough.

  • A full report, exec summary, Zoom call, and fixes prioritized by ROI.

  • Book a free scan and we’ll walk you through one.

  • The audit includes the strategy, findings, and solutions, but implementation is up to you. That said, we're more than happy to stay involved and support you through the implementation process if needed.

  • We follow strict access protocols and remove any client data post-audit unless otherwise agreed.

  • No problem: We work with custom dashboards, exported CSVs, and internal reporting setups. We adapt to your environment, no matter how custom or non-standard it is.